Smooth Guide (3rd Edition) Mental Health Directory
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  Towards a new mental health information service for sheffield - Questionnaire  

Over the next six months Sheffield Mind will be developing a comprehensive mental health information service for Sheffield. This service will enable people to find out about mental health and social care services for adults in Sheffield, how to access these services and how they help people. The service will also provide information and sources of advice about dealing with mental health problems. Before we embark on this work we need to find out people's views about the existing Smooth Guide booklet and this online directory, as well as the other sources of information that people use. We need to know what works, what doesn't and what people would like to see in the new service.

I would be very grateful if you could spare the time to complete this questionnaire. I am aware that it is quite long and that not all the questions will be relevant to everyone, but please do fill it in. Your views are very important to us in helping develop a useful, up to date, accessible and dynamic mental health information service for the future.

If you have a paper copy of the Smooth Guide it might be helpful to have this with you when answering the questions.

The deadline for submissions will be the 25th April 2008.

If you have any queries about the questionnaire please do not hesitate to contact Paul, Ruth or Bridget at Sheffield Mind (office@sheffieldmind.co.uk or 0114 258 4489).

Thank you in anticipation of your response.

Bridget Strong, Sheffield Mind

The questionnaire is anonymous but it would be very helpful if you could answer the following questions about yourself.
  Age:
  Gender:
  Are you a:
Other
   If other, please specify:
 
 
1. When you need information about mental health, which Smooth Guide resource do you usually use?
(Tick one as appropriate. If neither, please go to question 10.)
Please could you also tell us why.
 
 

Smooth Guide booklet
 
The Smooth Guide booklet is a directory of services for people with mental health needs in Sheffield and mental health professionals. It also contains other, more general, mental health information. The last edition was published in 2005.
 
2. Have you used the Smooth Guide directory to adult mental health services in Sheffield?
(If you answered No, please go to question 6.)
 
 
3. Please could you tell us both how useful you found each section as well as how easy it was to find the information you were are looking for using each.
(On each five-point scale please mark a single box that most closely corresponds to your answer.)
 
Section 1: Overview of Services (describing in general what services are available and, a glossary of terms, etc).
Extremely useful Not at all useful
Extremely easy Not at all easy
Comments:
 
Section 2: Listing of services by category. (For example, the list of services providing respite care or supported accommodation.)
Extremely useful Not at all useful
Extremely easy Not at all easy
Comments:
 
Section 3: Service details in alphabetical order.
Extremely useful Not at all useful
Extremely easy Not at all easy
Comments:
 
Section 4: Useful websites
Extremely useful Not at all useful
Extremely easy Not at all easy
Comments:
 
Section 5: Index
Extremely useful Not at all useful
Extremely easy Not at all easy
Comments:
 
 
4. Approximately how often do you use the Smooth Guide?
Very frequently Hardly ever
(about once a week)   (about twice a year)
 
 
5. What do you think about the size of the Smooth Guide booklet
Comments:
 
 

Smooth Guide online
 
As well as the Smooth Guide booklet there is also the Smooth Guide website www.smoothguidesheffield.info/mhd/.
 
6. Have you used this website?
(If no, please go to question 10).
 
 
7. The Smooth Guide website contains menus to help you navigate the site to find the information you are looking for. How easily have you been able to do this?
Extremely easily Not at all easily
Comments:
 
 
8. How useful have you found the information on the website generally?
Extremely useful Not at all useful
Comments:
 
 
9. How helpful did you find the search facility in locating info about specific services?
Extremely helpful Not at all helpful
Comments:
 
 

Other sources of information
 
10. Which of the following sources have you used to look for information about mental health services in Sheffield? (Please indicate your frequency of use against the five-point scale by selecting the one box that most closely matches your response, where 5 is "Frequently" and 1 is "Never.")
Websites (5 = "Frequently" to 1 = "Never")
  Sheffield Care Trust
  Smooth Guide
  Sheffield Mind
  First Step Trust
  Sheffield City Council
  Sheffield PCT
  Help Yourself
  Other:  
Booklets (5 = "Frequently" to 1 = "Never")
  Smooth Guide